Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unmarked and in resaleable condition. It must be complete with accessories where applicable and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us on 0113 258 7856 or email drew.mcmillan@clockingsystems.co.uk. Please note that returns will need to be sent to the following address: 

Clocking Systems Limited
201 Broadgate Lane, Horsforth,
Leeds, LS18 5BS

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at drew.mcmillan@clockingsystems.co.uk.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at drew.mcmillan@clockingsystems.co.uk.