Absolutely not, we believe in adding value for our clients and keeping things straightforward. The feedback from our customers was that most people want the power, accessibility and convenience of cloud-based software, but not being "over a barrel" and forced to pay a subscription each month or year -often that increases at unreasonable rates!

We decided to include our EvoTime cloud-based time and attendance software free for life with our packages. If you decide to extend the software support after the first 12 months (which is included with all our packages). This is entirely optional, and you will always be able to use the software if you decide not to take out our software support. Software support for year 2 ranges in price from £145 - £245 + VAT depending on the size of package you buy.

We have designed the process to be extremely simple, you don’t need to be an I.T wizz! The clocking device will be sent to you pre-set-up and when you plug it in it will set to the correct time and date automatically. The clocking devices send data (push) to our EvoTime cloud server, which is already set. You simply mount the clocking device on the wall, plug a network cable into it or link it to your WiFi. Enrol your employees on the device and book a time slot for one of our helpdesk team to show you round the software and get you up and running easily and confidently. The software is really intuitive, but a little help day one really doesn’t hurt at all we find. This usually takes no more then 30 minutes.

This is no problem at all, you can have as many clocking devices as needed, all linked back to your EvoTime software. Each clocking device has its own I.D, so it will show which clocking device the employee used within the software. If you are using face recognition or fingerprint, you enrol employees on one device and the software will send the biometric data to the other devices so employees can clock in at any device.

The EvoTime cloud server is located in a secure data centre meaning it will never be lost and is backed up across multiple servers. If the clocking device cannot send its data to the cloud server, it will store the clocking data in its local memory (up to 500,000 clocking transactions) then once communication is restored, the data will be sent though automatically

We have been in the time & attendance industry for over 45 years and currently serve more than 50,000 UK businesses. Being founded on service & support, this is a part of the business that we feel very strongly about. It's what allows us to keep such a high customer retention rate.

We have our own in-house software developers and a best-rated support and service department. Over 50% of our employees work in this area. We train our employees extensively on all of our product range and rotate our on-site engineers onto the help desk every few weeks. We repair and service every product ourselves and are not reliant on sending products back to the manufacturer keeping turn around for mail order products the same day.

If the product cannot be repaired there and then, a service replacement is provided so that you have minimal down time. Our customer support department also use remote support login software such as Team Viewer to quickly and easily resolve queries